Latest Dispatches

Complaints are fine. Complaints are feedback. Opportunities to be heard over dissatisfaction. Opportunities to improve when you’re on the receiving end. However, complaints implicitly contain a solution. If a customer comes up and complains about service, the provider has a responsibility to resolve the complaint to the customer’s satisfaction. In a relationship a complaint would provoke some type of improvement on the part of the couple.

I just watched the Evolution of Hip-Hop on Netflix today and was reminded, once again, of my people’s struggle to remain heard in the face of oppression.

I appreciate how honest this is.

Is focus all that it’s cracked up to be? I’m the type of person that has to go down every rabbit hole to see the dead ends or to find the secret gems. I hope it pays off.